Summary:

Westpac Group is looking for a dedicated and customer-focused Personal Banking Advisor to join our team in Gosford, NSW, Australia. As a Personal Banking Advisor, you will play a crucial role in assisting our customers with their everyday banking needs and identifying opportunities to enhance their financial well-being. This is a permanent part-time position with 37 hours per week, providing continuous support for your career growth.

Details:

• Permanent Part-time opportunity (37 hours per week)
• Located at Westpac Gosford
• Ongoing support to grow and develop your career

Responsibilities:

As a Personal Banking Advisor, you will directly interact with customers, offering quality conversations to understand their financial needs. Your main responsibilities will include:

• Assisting customers with transactional and savings banking needs
• Proactively contacting existing customers via phone or email
• Referring customers to specialists when required

Requirements:

To succeed in this role, you should have:

• Experience in customer service, including sales
• The ability to build and manage long-term customer relationships
• Knowledge of business or financial services

What's in it for you?

Joining Westpac Group means being part of a company that has been around for over 200 years and is undergoing significant changes. We offer continuous learning and growth opportunities in an inclusive environment backed by a fantastic team of passionate and knowledgeable professionals. Additionally, we provide generous paid and unpaid parental leave for your nominated primary and support carers, including leave for adopting, surrogacy, and foster care arrangements.

Why work with us?

At Westpac Group, we value teamwork and collaboration. We offer competitive remuneration, great culture, and access to banking, wealth, and insurance benefits. We are committed to creating diverse, inclusive, and accessible workplaces, products, and services for our customers, employees, and community. We welcome candidates of all ages, genders, sexual orientations, cultural backgrounds, abilities, neurodiverse individuals, and Indigenous Australians to apply.

How to apply?

Please click the APPLY button to submit your interest in this position. For any questions about the recruitment process, please email [email protected].

If you require reasonable adjustments during the recruitment process due to disability and/or neurodiversity, please call 1800 655 592 Option 2.3 or email [email protected].