Details

TSA Group, an Australian-owned business, is seeking a Customer Service Officer to join their team in West Perth, WA. As a Customer Service Officer, you will provide support to Australian citizens, acting as an advisor for government services inquiries and ensuring they receive the assistance they need. This role includes full-time paid training, flexible working hours, and a salary range of $53,000 - $55,000 per year plus superannuation.

Responsibilities

• Encourage, support, and educate customers through self-service portals
• Build strong connections with customers to ensure a high level of customer experience
• Resolve customer inquiries with critical thinking and a solution-oriented approach
• Assist vulnerable customers with empathy and care
• Provide the highest level of customer service

Requirements

• Great character with integrity, respect, and authenticity
• Strong interpersonal and communication skills
• Driven and technically savvy
• Organized and engaging with a resilient attitude
• Collaborative, flexible, and empathetic towards customers

Why Join TSA Group?

• Internal progression opportunities
• Comprehensive training and ongoing development
• Vibrant and supportive team environment
• Health and wellness benefits
• Exciting events and competitions

How to Apply

Eligible applicants must be Australian citizens, at least 18 years old, and able to pass pre-employment and police checks. If you embody the qualities TSA Group is looking for, apply now for a rewarding career that makes a real difference.

For more information about TSA Group, visit their website or check out their Instagram and LinkedIn profiles.